by Judy Capko
UPDATED & EXPANDED - Including four brand new chapters covering today's technologies, economics and changing issues in practice management.
Yes, says practice management expert Judy Capko, and she reveals how in the Second Edition of her best-selling guide, Secrets of the Best-Run Practices. In plain-English, the author - a noted practice management expert - maps out the smart but ingeniously simple tactics today’s most successful medical practices and ambulatory care centers are using to thrive despite tough economics, tight reimbursement, and practice management issues such as changes in workforce demographics and the prospect of upcoming health care reform.
From consulting engagements with hundreds of medical practices, Capko shares "best of the best" ideas plus ready-to-use tools. Whether you have a practice that’s growing so fast you're losing control … or a practice that's struggling with patients and profitability, Secrets shows you proven tactics for improving practice revenues and patient satisfaction, managing the phones, streamlining workflow, and hiring and retaining dedicated staff.